Utilizing Care Compare to Improve Hospice Performance

Objectives

Publicly reported hospice quality data on Care Compare is expanding with the addition of two claims-based measures (Hospice Visits in the Last Days of Life and the Hospice Care Index) in May 2022 and the Family Caregiver Survey Star Rating slated to debut in August 2022.

At the completion of this session, participants will be able to:

1. Describe the quality measures that will debut on Hospice Care Compare in 2022

2. Identify the differences between actual performance scores and the case-mix adjusted scores publicly reported on Care Compare

3. Interpret and utilize publicly reported quality data to identify improvement opportunities

Speaker: Liz Silva, Product Manager, HEALTHCAREfirst

Liz Silva joined HEALTHCAREfirst in 2008 to manage the addition of HEALTHCAREfirst’s clinical quality management solution, Quality Actionboards, to their Home Health and Hospice survey solutions. As Product Manager for HEALTHCAREfirst’s hospice clinical quality, Home Health and Hospice CAHPS survey solutions, and the Senior Business Analyst for MatrixCare’s Analytics program, Liz works closely with home health and hospice organizations to integrate actionable results into analytics and develop strategic initiatives centered on real-time data-driven management.