We’re pleased to report WiHPCA’s continues to maintain and strengthen our relationship with the Division of Quality Assurance (DQA) at the Wisconsin Department of Health Services. On Sept. 9, we held out third quarterly meeting with the regulatory agency.  As has been the case at past meetings, DQA provided participants with a review and discussion regarding survey deficiencies, complaint topics, and the continued infection control guidance at nursing homes and assisted living facilities.

Please see below a brief overview of what DQA reported on as it concerns surveys performed and survey topics:

• Number of surveys performed (June 1, 2021-August 31, 2021)
  • Number of complaint surveys – 8
  • Number of recertification surveys performed – 3

• Complaint surveys topics – Top 5 concern areas:
  • Patient Rights
  • Quality of Care and Treatment
  • Nursing Services
  • Patient Assessment
  • Admission/Transfer/Discharge Rights

The next quarterly meeting is tentatively scheduled for December but may be pushed back to January due to the holidays. Stay tuned for more details and the opportunity to register. We certainly encourage participation from all WiHPCA members, as the meeting provides invaluable information and regulatory guidance from DQA.